Welcome to the Generations family!
You're choosing the best for fertility cryopreservation! We recognize and are thankful for your trust in us.
Please complete these four simple steps to join the Generations CryoVault family. If at any point you have questions, please do not hesitate to contact us.
1
The very first step is registering a new account with us. To do, please click HERE to complete the new client setup process.
2
It is important for us to talk with you to understand your unique situation and to explain the process in detail. You can schedule a meeting with us by clicking HERE, call us right now, or we will reach out to you within 1 business day.
We will review with you:
- your clinic information
- what types of tissue you will be storing with us
- your desired storage duration
- introduce you to the storage agreement which is the contract you will sign with us that governs the terms of storage and our obligations to you
- introduce you to the medical release form which allows us to obtain the records we need from your clinic that we are required to have by law to store your tissues
- introduce you to the transfer agreement which is your permission for the clinic to send us your tissues
- introduce you to the insurance offer form which allows you to accept the insurance coverage for your tissues while in transit (remember, there is no additional fee for this!)
3
We try to keep the paperwork simple and to a minimum, but given the nature of what we do for you, these are all required forms for you to review, complete, and sign. The good news is you can do this all online via links that will be sent to you after we have had the discussion referenced in #2 above.
4
We will work with your clinic to transport your tissues to us where they will be safely preserved for as long as you request. We will also maintain a connection and coordinate with your clinic to return your tissues in-time for any upcoming treatments.
Let us preserve for you
Call now to talk about your needs or to ask us a question.
A cryopreservation expert is available to talk with you 8AM - 8PM Eastern Time, Monday - Friday. Discussions on weekends are available by appointment.
You can also send us an email or chat live with a cryopreservation expert by clicking the talk bubble in the bottom right. Emails will receive a response within 8 hours - even on the weekend!
Please consider joining our mailing list to stay current with the latest news from Generations CryoVault and the fertility tissue preservation industry. To do so, enter your email at the bottom of this page.